Specialty/E&S fit Fits specialty, E&S, program, or non-admitted workflows. | Native Specialty/E&S and program fit: positioned as native or first‑class on appian.com. Market‑map placeholder only—treat support level as unverified until researched. | Native Specialty/E&S and program fit: positioned as native or first‑class on cbinsights.com. Market‑map placeholder only—treat support level as unverified until researched. |
Configurable workflows Allows business users or implementation teams to configure workflow and rules. | Unsupported Configurable workflow and rules: not positioned as core on appian.com for typical P&C paths, or unknown—verify. Market‑map placeholder only—treat support level as unverified until researched. | Unsupported Configurable workflow and rules: not positioned as core on cbinsights.com for typical P&C paths, or unknown—verify. Market‑map placeholder only—treat support level as unverified until researched. |
Submission intake and normalization Intake from brokers, portals, and email with enrichment, dedupe, and structured underwriting payloads. | Native Submission intake and normalization: positioned as native or first‑class on appian.com. Market‑map placeholder only—treat support level as unverified until researched. | Unsupported Submission intake and normalization: not positioned as core on cbinsights.com for typical P&C paths, or unknown—verify. Market‑map placeholder only—treat support level as unverified until researched. |
Appetite rules and routing Appetite tables, referrals, declination reasons, and carrier-specific routing. | Partial Appetite rules and routing: often partial, partner‑mediated, or LOB‑specific—confirm on appian.com. Market‑map placeholder only—treat support level as unverified until researched. | Unsupported Appetite rules and routing: not positioned as core on cbinsights.com for typical P&C paths, or unknown—verify. Market‑map placeholder only—treat support level as unverified until researched. |
Referrals and SLA collaboration Underwriter collaboration threads, SLA clocks, escalations, and manager overrides with audit. | Native Referrals and SLA collaboration: positioned as native or first‑class on appian.com. Market‑map placeholder only—treat support level as unverified until researched. | Native Referrals and SLA collaboration: positioned as native or first‑class on cbinsights.com. Market‑map placeholder only—treat support level as unverified until researched. |
Document and submission scope Extraction accuracy, human-in-the-loop review, and confidence scoring for loss runs and schedules. | Partial Document and submission scope: often partial, partner‑mediated, or LOB‑specific—confirm on appian.com. Market‑map placeholder only—treat support level as unverified until researched. | Partial Document and submission scope: often partial, partner‑mediated, or LOB‑specific—confirm on cbinsights.com. Market‑map placeholder only—treat support level as unverified until researched. |
Declination and adverse governance Consistent declination language, adverse-action hooks, and regulator-friendly rationales. | Unsupported Declination and adverse governance: not positioned as core on appian.com for typical P&C paths, or unknown—verify. Market‑map placeholder only—treat support level as unverified until researched. | Unsupported Declination and adverse governance: not positioned as core on cbinsights.com for typical P&C paths, or unknown—verify. Market‑map placeholder only—treat support level as unverified until researched. |